Login or Register

Browse

Home    Products    Blog    Study    Books    Site Map

More

Links    FAQ    Guarantee

Guarantee

Features      FAQ

Have you recently taken any official Citrix® instructor-led or online course(s)? If so, see our First Time Pass Guarantee.

If you purchase one of our practice exams, and you consistently pass it with a 90% or greater, but you still fail the official corresponding exam two times, up to 97 days after purchase of the practice exam, we will give you your money back for the cost of the practice exam*. To get your money back, you are required to mail a copy of each of the two failed exam score reports, along with your test candidate id # that you use when sitting the official exam, to Citrixxperience.com, attn: Refund, 10655 Milwaukee Ct., Northglenn, CO 80233. You will promptly be mailed a check for the cost of the practice exam, and sales tax if applicable.


*Guidelines of Guarantee:

• The guarantee is not valid for a study guide only purchase; it is only valid for practice exam purchases
• Both exam failures must be no less than 7 days and no more than 97 days from the date of purchase of the practice exam.
  
• The individual requesting the refund must show proof of the two failed exams within 120 days of purchase of the practice exam.
  
• The individual requesting the refund must be the same name as on the credit card used to purchase the practice exam.
  
• Anyone not paying full price for the practice exam does not qualify for a refund. This includes customers using any discount codes, and customers who receive a partial or full refund for any other reason.
  
• Anyone who receives an extension to their practice exam access for any reason does not qualify for a refund.
  
• Any exam fees, postage, or any other expenses besides the practice exam fee will not be refunded.
  
• Any requests for a refund may be rejected at Citrixxperience.com's reasonable discretion.
  
• Citrixxperience.com reserves the right to change these guidelines at anytime without notice.
  

Home | Products | Blog | Study | Books |
Map | Links | FAQ | Guarantee


Citrix, the Citrix logo, Citrix ICA, Citrix MetaFrame, Citrix MetaFrame XP, Citrix Nfuse, Citrix Extranet, Citrix Program Neighborhood, Citrix WinFrame, and other Citrix product names referenced herein are registered trademarks or trademarks of Citrix Systems, Inc. in the United States and other jurisdictions. All other product names, company names, marks, logos, and symbols are trademarks of their respective owners.


Citrixxperience.com is not affiliated with Citrix® Systems, Inc. in any way.